ON-LINE BOOKING TERMS & CONDITIONS
ON-LINE BOOKING TERMS & CONDITIONS
Please read these Terms & Conditions carefully.
By using this website and online booking service you are agreeing with Terms and Conditions detailed below.
By making a booking you are confirming that you are authorised to do so on behalf of all persons named in the booking.
When your booking has been made a confirmation will be sent to you by email using the email address that you have supplied. You should retain a copy of this confirmation for your reference. Booking confirmations are subject to the availability of accommodation at the hotel.
You should carefully check the details of your confirmation as soon as you receive it. You must contact The Hotel immediately if any of the details are incorrect or incomplete.
On completion of a successful booking we will ask you to pay a deposit of 10% of the total accommodation cost, with the balance being payable directly at the hotel at the check out. The deposit can be paid by credit or debit card.
On arrival, all reservations will require a pre-authorisation with a credit/debit card to cover incidentals during your stay.
Unless stated as part of your booking, additional items such as meals, drinks, items from the mini-bar and travel expenses, are not included in the price of your stay. If you incur any such additional costs you must settle the sum involved prior to your departure from the hotel.
All prices are quoted in Euro and include breakfast and tax (VAT).
Boutique Hotel Can Pico reserves the right to increase or decrease the price of the accommodation. The price of your chosen period will be confirmed when your booking is made and, with the exception of any errors, we will not increase this price once it has been confirmed.
Large room can accommodate one extra bed and a family room two extra beds for children. Extra bed additional charge of 50.00 Euro per night applies for children from 12-16 years. Children under 12 stay free.
You should notify us of any amendments to your confirmed booking in writing to email to email@example.com as soon as possible. Amendments are subject to availability and those made outside the cancellation period (see below) may be subject to cancellation charges.
Cancellations within the Cancellation Period. Should you wish to cancel your booking do so by replying to your booking confirmation email or writing to firstname.lastname@example.org. A cancellation confirmation will be sent back to you at the same email address.
Cancellation Policy and No Shows. Individual accommodation bookings must be cancelled 24 hours prior to the arrival time of 2pm to avoid incurring a charge. Any reservations cancelled prior to the cancellation period will incur a 1% booking charge to cover the charges implemented by the on-line booking engine.
Cancellation and non-arrival charges apply after the relevant time and will be charged to the credit/debit card used for on-line booking. We reserve the right to charge for one night’s accommodation per room booked if the above cancellation requirements are not met.
For some periods, example Christmas and Easter, we require full prepayment for the entire stay at the time of the booking and this is non-refundable and the booking non-changeable.
Prepayment is charged to the credit/debit card supplied at the time of the Booking. Cancellation or non-arrival will result in the forfeiture of the prepayment.
Cancellations and changes made by Boutique Hotel Can Pico
In the unlikely event that the hotel is unable to accommodate a confirmed reservation it may be necessary to offer an alternative of an equal or a superior standard. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control.